Friday, October 28, 2011
home page on new Ref Desk computer PJ 10/28
I filled out a SysHelp ticket to change the homepage on the new Ref Desk computer from msn.com to the Library home page.
Thursday, October 27, 2011
Wednesday, October 26, 2011
UPDATE: Eref spam PJ 10/26
The spam bombarding the eref account is part of a larger spam problem OIT is experiencing. Both OIT and Systems are trying to solve this, but it may take a while. Aaron has made a change to our Ask a Librarian form, which requires the sender to pick a destination for a question - "Reference" is no longer the default. This will deter spam sent through the form, but junk mail sent directly to the eref account could still reach us.
Tuesday, October 25, 2011
Media & Music Monuments open for browsing, Oct. 26
Beginning Wednesday Oct. 26, the third floor Media and Music Monuments collections will be open to patron browsing and retrieval during the following hours:
Sunday: 11:00 AM – 9:00 PM
Monday – Thursday: 9:00 AM to 9:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 10:00-6:00
Staff or student staff members will be available on the third floor during these hours to assist patrons in locating materials and to check out any materials that patrons wish to remove from the area.
Media designated as “Use in Library Only” and Microforms that have been retrieved for patron use will be available from the Circulation and Reserve Service desk on the Lower Level.
Systems has been notifed about the eref junk mail. PJ 10/25
OIT said it is a problem with our eref webform, so the problem has been referred to Systems.
Monday, October 24, 2011
Saturday, October 22, 2011
Junk mail in eref account PJ 10/22
The Reference eref account received over 60 messages on Sat. 10/22 with the subject "Question about Question about research, the libraries [sic]", sent from all different addresses. They appear in the Inbox, not the spam folder. I've alerted OIT.
Thursday, October 20, 2011
Wednesday, October 19, 2011
OIT is aware of a UMail problem. PJ 10/19, 10:15am
I'm getting an error message in the eref account, "A fatal error has occurred...."
Tuesday, October 18, 2011
Monday, October 17, 2011
Navigator borrowing is now live (10/17, bwl)
Per Kathy Leigh's instructions at our Reference meeting last Thursday, if patrons have questions/ problems - please have them contact ILL. If you missed the reference meeting and are unclear as to what Navigator is, please see me or anyone who attended the meeting to be filled in. Thanks! (bl)
Friday, October 14, 2011
Thursday, October 13, 2011
Tuesday, October 11, 2011
Monday, October 10, 2011
Thursday, October 6, 2011
DM is out sick today, Th. 10/6. PJ
He has a desk shift from 6-9pm. Please let PJ know if you can cover any or all of the shift.
Wednesday, October 5, 2011
New stapler at the Ref. Desk
When you close the desk, please unplug the new stapler and leave it in the Consultation Room. per Beth PJ 10/5.
Engl379 assignment. PJ 10/5
Prof. Toomey has left a copy of an Engl379 Technical Writing treasure hunt assignment, with answers,
at the Ref. Desk. It is under the clipboard near the fancy new stapler. He asked that we provide minimal
help to the students, and at most guide them in a most general way toward resources.
at the Ref. Desk. It is under the clipboard near the fancy new stapler. He asked that we provide minimal
help to the students, and at most guide them in a most general way toward resources.
Tuesday, October 4, 2011
Monday, October 3, 2011
Holdshelf reminder...
Please be sure to alert users about our Ref Desk hours when you leave items on the Ref hold shelf. Someone came after hours this week-end to pick up an item and LC staff were unable to get it for them. I showed LC staff where the key is kept for the consult room just in case... (bl, 10/3)
PS is out sick today, Mon. Oct. 3. PJ
He has notified his 10am student IRC that he won't be able to meet today.
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