Friday, November 30, 2007

BLM leaving at 3:45, 11/30, per blm.

Hold Shelf: envelope with cases for Leah, 11/30, per blm.

Removed 1/18 as she never picked it up, per blm.

Althea - delayed Fri., Nov. 30th

Althea will arrive after her medical appointment this morning. Friday, Nov. 30th. MM 11/30

Thursday, November 29, 2007

BLM leaving at 3:30ish, 11/29, per blm.

Len at GPLNE meeting

Friday, Nov. 30, Len will be at a GPLNE meeting in Hartford, CT. (la)

IE in around 10 on 11/29, out around noon, out all day 11/30

Amherst public schools short day today , no school tomorrow. (ie)

Wednesday, November 28, 2007

Madeleine at all-day conference on Thurs 11/29

"Emerging Technologies" in Shrewsbury (for all UMass campuses)

BLM leaving for medical appointment around 3, 11/28, per blm.

Emily A. has a number of reference books...

They are mostly on ethnic groups, etc. She's teaching a class later in the day and will return them after her class. 11/28, per blm.

Tuesday, November 27, 2007

Endnote - users want to know

We've had a few users who have asked how to make a connection from Endnote to the library catalog. Apparently, the z39.50 connection within the Endnote program and the one available on the Endnote webpage still go to the old catalog location, and not to Aleph.

Mike Allard has found out the correct connection information. If users ask, give them this information -- even if you have no idea what any of it means! (You might want to also remind them that the Library supports a similar program to Endnote called RefWorks, which is available right on our home page and which does not require users to modify connection settings.)

To make the UMass to EndNote connection work, users need to modify Endnote's Connection Settings tab thus:

*Server: Five Colleges Library Catalog
*Server Address: fcaa.library.umass.edu
*Database: Library Catalog
*Database Name: fcl01uma
*Element Set: F
*Port ID: 9991

Make sure Batch Download is not checked

*Record Syntax: OPAC
*Text: ANSEL

*These are the only fields that needed modification.

(ie)

Dave M. in At Noon

phone call at 10:42am Tuesday rec'd by Steve at the Ref Desk

Liz in @ 1:00p.m. 11/27 althea

Madeleine in by 10:00a.m.11/27 althea

Monday, November 26, 2007

HOLD SHELF

"The Russian Revolution" for Mirangela, she will pick up on 11/26/07 althea

BLM out Monday, 11/26, per blm.

Wednesday, November 21, 2007

Office copier is malfunctioning

We're getting paper jams from all trays. Business Office has been notified. PJ 11/21 1pm

BLM leaving at 1:45, 11/21, per blm.

Isabel will be in by 12:30, 11/21, per blm

Madeleine will be in around 10 today, 11/21, per blm

Before that, she'll be over in ISEL.

Tuesday, November 20, 2007

Ben in by 4 p.m. today (11/20) bh

Aleph OPAC usability testing, Nov. 26, 28, & 29

ALEPH OPAC usability testing is being done the week of Nov. 26th. Seeking 2 more volunteers – preferably grad students. If you know of someone who may be willing to participate, please send the name to Beth (the test only takes 30 minutes, and the person will receive a new USB key as an incentive.) Testing times: Monday, Wednesday, and Thursday afternoons.

All of the 5 colleges libraries are running this same test (sponsored by RIO committee.) (BL, 11/20)

Dave will not be in today 11/20 althea

Madeleine in by 9:30 11/20 althea

Althea is delayed 11/20

Althea is stuck in traffic on Damon Rd. Hopes to arrive by 8:30 on Tuesday, Nov. 20th. MM 11/20

Monday, November 19, 2007

IE in late on 11/19.

Will come in for desk shift at 2 pm. And then leave at 4:15. (ie)

Friday, November 16, 2007

Thursday, November 15, 2007

BL leaving at 3pm Thursday (vets day comp)

PJ out today, Nov. 15th

PJ is out sick today, Thursday, November 15th. No additional coverage is needed. MM 11/15

Wednesday, November 14, 2007

Madeleine arriving 10:30 on Thurs 11/15

As part of holiday time from Monday

Len out at 2:30pm

I will leave at 2:30pm 11/14 la

IE in late on 11/14

Family sick (ie)

Tuesday, November 13, 2007

Madeleine at NERCOMP conference Wed 11/14

Campus Center, 9-3pm. Using 2 hrs of holiday time for the rest of the day.

dm working 11:45-12:30 desk for SM

Madeleine leaving today at 3:15

Using some holiday time from yesterday (Veteran's Day)

Desk help needed Tu. 11/13, 10:30-12:30

UPDATE: MKC will cover 10:30-11:45. Still need help from 11:45-12:30.

Steve is out sick today (Tu. 11/13) and has a desk shift from 10:30-12:30. If you can cover any or all of this shift, please let Pam or Beth know. PJ

JMD - out - Tues., Nov. 13th

JMD is out on family sick leave today, Tuesday, Nov. 13th. He will check email from home. MM 11/13

Althea - here by 8:30 am - Nov. 13th

Althea will arrive by 8:30 on Tuesday, Nov. 13th. MM 11/13

Monday, November 12, 2007

Sunday, November 11, 2007

Veterans Day- what's closed in LC?

OIT Help Desk and the Writing Center will both be closed on Monday, Nov. 12, Vets Day Holiday. The LC Desk will be open, but without OIT staff. (bl)

Friday, November 9, 2007

BLM leaving at 3:15, 11/9, per blm.

Althea is out sick today, Fri. Nov. 9

She hopes to feel well enough to work tomorrow (Sat.). PJ 11/9

Thursday, November 8, 2007

BLM leaving at 2, 11/8, per blm.

Committee meeting, then off.
Althea leaving @ 2p.m. 11/08 ~ althea

David MacCourt will be in today (Thursday) at 2:00 p.m.

PJ lv. at 1pm on Fri. 11/9.

Wednesday, November 7, 2007

ILL forms available at Ref Desk (bh)

Kathy Leigh has provided paper forms for users wanting to request journal articles and books on ILL. Only users with ILLiad accounts should use these forms!
Until ILLiad is back up, these requests will not be processed – so it is preferable that ILL users wait and place their own requests in ILLiad. The paper forms are to placate any users too impatient to wait.
ILLiad requests placed on Monday, Tuesday, and Wednesday have been lost. Please advise users to check ILLiad (when available), and resubmit any requests that are not in the system.

Parted Panel

I called Sheryl about reattaching the panel which fell off the ref. desk a short while ago. MM 11/7

Ben in at 4 for desk shift (bh)

Sorry for late notice - long delay while having snow tires put on my car.

IE at OIT for meeting at 3 on 11/7

I'll leave for the day after the meeting. (ie)

Update on server problems

MJ just gave me an update on the server problems that have shut down our access to public printing, ILLiad, e-reserves, LibWire, etc. Systems staff spent last night rebuilding the two servers but will not bring them back up until necessary firewalls and other protections have been added. In the best case scenario, they may be back up around 11am today, but will intermittently be brought down every couple of hours for re-booting until a more permanent fix is in place. This most likely will take another day of work. In any case, expect intermittent outages today and perhaps tomorrow. MJ will let us know how the work is progressing by email. (BL, Wednesday am)
Madeleine will be in @ 9:30 today, 11/07 ~ althea

Tuesday, November 6, 2007

Public printing, ILL, E-Reserves may be down until Wed. (bh)

Message from MJ, 11/6 at 5:54 p.m. "...it will likely be tomorrow before the servers can be back online....
To review, the following services are unavailable:
Illiad
E-reserves
LibWire
Kronos (Punches are collected by the machine and will be collected whenthe server returns online)
Public Printing, Du Bois and ISEL

No Library public printing for now....

MJ called to say the recent problem with our server for ILL, ereserve, and LibWire is
now affecting Library public printing. Systems has had to disable public printing for now,
and they're working to get it restored. PJ 11/6, 4pm.

Liz in late

Liz will be in around 3:00pm 11/6/07 la

Althea out @ 12:00 11/06 ~ sick

Monday, November 5, 2007

Dave in Tues 11/6, 10:45-2:30

IE out at 4:20 on 11/5 (ie)

Sports Management Assignment

Sport Management students may ask about the legal status of professional sports adminstrative entities, e.g., MLB, NFL, NBA, NHL. All are nonprofit trade organizations. Their annual reports (IRS Form 990) can be found at www.guidestar.org. Guidestar provides free access to the annual reports of all U.S. nonprofit organizations. mike davis

LibWire is also down, to complete the trifecta. PJ 11/5, 12:15pm

ILL server is down. Systems is working to fix it. PJ 11/5, 12noon

E-Reserve webpage is down and should be back shortly.

The page is being updated and was supposed to be restored at 11:45am Mon. They're still working on it. PJ 11/5 12noon

BH in at 4 on Monday 11/5 (bh)

...in time for Ref Desk shift 4-6.

Friday, November 2, 2007

AV had to leave at 11:45 for family emergency. Info Desk unstaffed till 1. 11/2

IE at all day conference on 11/2

I will be at a conference in Worcester (Holy Cross) all day today. (For details see http://www.neean.org) (ie)

Thursday, November 1, 2007

AV in at 11am on Friday November 2nd.

Microforms Pay-for-Print Station

Patrons must now use a card to pay 5 cents for each page printed in the Microforms Area on the 3rd Floor. The previously free printing for Microforms customers is no more. MM 11/1

Wireless server is down, 11/1, 2:30pm

OIT is working to fix the wireless server, but they don't know how long it will
take to restore service. For now, there is no wireless service anywhere on campus.
PJ

IE at OIT workshop 1-2:15 on 11/1 (ie)

Thanks to Liz, the Th. 6-9pm shift is covered. PJ

Dave sick today -Thursday 11/01 althea

Beth in late

Car trouble. She'll be in as soon as her flat tire is fixed.

DM is out sick Th. 11/1

Dave is out sick again today, Thursday, Nov. 1. He has desk shifts from 2-4pm
and 6-9pm. PJ will cover the 2-4pm shift. If you are able to cover any or all of
the evening shift, please notify Pam. PJ