Thursday, December 8, 2011
Wednesday, December 7, 2011
Tuesday, December 6, 2011
Monday, December 5, 2011
Sunday, December 4, 2011
Friday, December 2, 2011
Wednesday, November 30, 2011
Monday, November 28, 2011
Friday, November 25, 2011
Wednesday, November 23, 2011
Tuesday, November 22, 2011
Timesheets to Beth this week, please.
They're due to the Library Office Friday morning, so please put them in Beth's box by tomorrow Wed. 11/23. I'll be out.
Thanks,
Liz
Thanks,
Liz
Monday, November 21, 2011
Ref Desk phones are fixed PJ 11/21
I had a message from Donna Myrick, who said we should now be able to pick up calls between one Ref. Desk phone and the other by pressing 4. If it still doesn't work, or there are other problems with those phones, please contact Donna.
Friday, November 18, 2011
Alert about EZProxy downtime (bl, 11/18)
Message from Linda M.:
EZProxy will be down next Wednesday the 23rd for a short time (we hope
less than 15 minutes) beginning at 1:00 pm for an urgently needed upgrade.
All proxied resources will be unavailable regardless of the user's
location except for on-campus users who can remove the proxy prefix from
a URL.
EZProxy will be down next Wednesday the 23rd for a short time (we hope
less than 15 minutes) beginning at 1:00 pm for an urgently needed upgrade.
All proxied resources will be unavailable regardless of the user's
location except for on-campus users who can remove the proxy prefix from
a URL.
Wednesday, November 16, 2011
Meebo and IE on desk computers (dave 1:00 pm)
The widget box on the public side of Meebo is not currently working with IE (at least IE 9) that we have on the desk computers. Meebo has been contacted and we are awaiting a reply.
Ref. Desk phones. 11/16, 11am. PJ
We couldn't receive calls at either 5-0150 or 5-0151 this morning. I reported it to Donna Myrick, and she said that because they were working to correct our assorted phone problems, both phones were out of service. I was able to call out on 5-0151, didn't try the other line.
Tuesday, November 15, 2011
Monday, November 14, 2011
Reference Desk/Office phone issues
I've reported the Ref Desk/office phone issues to Donna M. (line 5-0151 is not working correctly and the office voice mail may not always answer). After the upgrade to phone system this past week-end, she says there are major issues all over campus, so telecom get to ours when they can. (bl, 11/14)
AV - in by 11:00 11/14
AV has a medical appointment and will be in by 11:00 this morning, Monday, November 14th. MM
Friday, November 11, 2011
Pencil drawer at the Ref. Desk
Seems to have lost its stopper, so if you pull the drawer out too far it will fall on the floor. I've notified Sheryl Crowe. PJ 11/11
PS - in by 3:00 11/11
PS is doing eRef from home. He will arrive in time for his 3:00 pm desk shift today, Friday, November 11th. MM
Thursday, November 10, 2011
Wednesday, November 9, 2011
Tuesday, November 8, 2011
Monday, November 7, 2011
Sunday, November 6, 2011
Friday, November 4, 2011
Thursday, November 3, 2011
Wednesday, November 2, 2011
Tuesday, November 1, 2011
Madeleine out on Wed. 11/3
Power still out in our neighborhood and school closed for Eli. I hope to back in on Thursday but will keep you posted. Thanks, Madeleine
Friday, October 28, 2011
home page on new Ref Desk computer PJ 10/28
I filled out a SysHelp ticket to change the homepage on the new Ref Desk computer from msn.com to the Library home page.
Thursday, October 27, 2011
Wednesday, October 26, 2011
UPDATE: Eref spam PJ 10/26
The spam bombarding the eref account is part of a larger spam problem OIT is experiencing. Both OIT and Systems are trying to solve this, but it may take a while. Aaron has made a change to our Ask a Librarian form, which requires the sender to pick a destination for a question - "Reference" is no longer the default. This will deter spam sent through the form, but junk mail sent directly to the eref account could still reach us.
Tuesday, October 25, 2011
Media & Music Monuments open for browsing, Oct. 26
Beginning Wednesday Oct. 26, the third floor Media and Music Monuments collections will be open to patron browsing and retrieval during the following hours:
Sunday: 11:00 AM – 9:00 PM
Monday – Thursday: 9:00 AM to 9:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 10:00-6:00
Staff or student staff members will be available on the third floor during these hours to assist patrons in locating materials and to check out any materials that patrons wish to remove from the area.
Media designated as “Use in Library Only” and Microforms that have been retrieved for patron use will be available from the Circulation and Reserve Service desk on the Lower Level.
Systems has been notifed about the eref junk mail. PJ 10/25
OIT said it is a problem with our eref webform, so the problem has been referred to Systems.
Monday, October 24, 2011
Saturday, October 22, 2011
Junk mail in eref account PJ 10/22
The Reference eref account received over 60 messages on Sat. 10/22 with the subject "Question about Question about research, the libraries [sic]", sent from all different addresses. They appear in the Inbox, not the spam folder. I've alerted OIT.
Thursday, October 20, 2011
Wednesday, October 19, 2011
OIT is aware of a UMail problem. PJ 10/19, 10:15am
I'm getting an error message in the eref account, "A fatal error has occurred...."
Tuesday, October 18, 2011
Monday, October 17, 2011
Navigator borrowing is now live (10/17, bwl)
Per Kathy Leigh's instructions at our Reference meeting last Thursday, if patrons have questions/ problems - please have them contact ILL. If you missed the reference meeting and are unclear as to what Navigator is, please see me or anyone who attended the meeting to be filled in. Thanks! (bl)
Friday, October 14, 2011
Thursday, October 13, 2011
Tuesday, October 11, 2011
Monday, October 10, 2011
Thursday, October 6, 2011
DM is out sick today, Th. 10/6. PJ
He has a desk shift from 6-9pm. Please let PJ know if you can cover any or all of the shift.
Wednesday, October 5, 2011
New stapler at the Ref. Desk
When you close the desk, please unplug the new stapler and leave it in the Consultation Room. per Beth PJ 10/5.
Engl379 assignment. PJ 10/5
Prof. Toomey has left a copy of an Engl379 Technical Writing treasure hunt assignment, with answers,
at the Ref. Desk. It is under the clipboard near the fancy new stapler. He asked that we provide minimal
help to the students, and at most guide them in a most general way toward resources.
at the Ref. Desk. It is under the clipboard near the fancy new stapler. He asked that we provide minimal
help to the students, and at most guide them in a most general way toward resources.
Tuesday, October 4, 2011
Monday, October 3, 2011
Holdshelf reminder...
Please be sure to alert users about our Ref Desk hours when you leave items on the Ref hold shelf. Someone came after hours this week-end to pick up an item and LC staff were unable to get it for them. I showed LC staff where the key is kept for the consult room just in case... (bl, 10/3)
PS is out sick today, Mon. Oct. 3. PJ
He has notified his 10am student IRC that he won't be able to meet today.
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