Madeleine leaving today at 3:15

Using some holiday time from yesterday (Veteran's Day)

Desk help needed Tu. 11/13, 10:30-12:30

UPDATE: MKC will cover 10:30-11:45. Still need help from 11:45-12:30.

Steve is out sick today (Tu. 11/13) and has a desk shift from 10:30-12:30. If you can cover any or all of this shift, please let Pam or Beth know. PJ

JMD - out - Tues., Nov. 13th

JMD is out on family sick leave today, Tuesday, Nov. 13th. He will check email from home. MM 11/13

Althea - here by 8:30 am - Nov. 13th

Althea will arrive by 8:30 on Tuesday, Nov. 13th. MM 11/13

AV in by 11am? on Tuesday. 11/13

Veterans Day- what's closed in LC?

OIT Help Desk and the Writing Center will both be closed on Monday, Nov. 12, Vets Day Holiday. The LC Desk will be open, but without OIT staff. (bl)

BLM leaving at 3:15, 11/9, per blm.

Althea is out sick today, Fri. Nov. 9

She hopes to feel well enough to work tomorrow (Sat.). PJ 11/9

BLM leaving at 2, 11/8, per blm.

Committee meeting, then off.

Althea leaving @ 2p.m. 11/08 ~ althea

David MacCourt will be in today (Thursday) at 2:00 p.m.

PJ lv. at 1pm on Fri. 11/9.

ILL forms available at Ref Desk (bh)

Kathy Leigh has provided paper forms for users wanting to request journal articles and books on ILL. Only users with ILLiad accounts should use these forms!
Until ILLiad is back up, these requests will not be processed – so it is preferable that ILL users wait and place their own requests in ILLiad. The paper forms are to placate any users too impatient to wait.
ILLiad requests placed on Monday, Tuesday, and Wednesday have been lost. Please advise users to check ILLiad (when available), and resubmit any requests that are not in the system.

Parted Panel

I called Sheryl about reattaching the panel which fell off the ref. desk a short while ago. MM 11/7

Ben in at 4 for desk shift (bh)

Sorry for late notice - long delay while having snow tires put on my car.

IE at OIT for meeting at 3 on 11/7

I'll leave for the day after the meeting. (ie)

Update on server problems

MJ just gave me an update on the server problems that have shut down our access to public printing, ILLiad, e-reserves, LibWire, etc. Systems staff spent last night rebuilding the two servers but will not bring them back up until necessary firewalls and other protections have been added. In the best case scenario, they may be back up around 11am today, but will intermittently be brought down every couple of hours for re-booting until a more permanent fix is in place. This most likely will take another day of work. In any case, expect intermittent outages today and perhaps tomorrow. MJ will let us know how the work is progressing by email. (BL, Wednesday am)

Madeleine will be in @ 9:30 today, 11/07 ~ althea

Public printing, ILL, E-Reserves may be down until Wed. (bh)

Message from MJ, 11/6 at 5:54 p.m. "...it will likely be tomorrow before the servers can be back online....
To review, the following services are unavailable:
Illiad
E-reserves
LibWire
Kronos (Punches are collected by the machine and will be collected whenthe server returns online)
Public Printing, Du Bois and ISEL

No Library public printing for now....

MJ called to say the recent problem with our server for ILL, ereserve, and LibWire is
now affecting Library public printing. Systems has had to disable public printing for now,
and they're working to get it restored. PJ 11/6, 4pm.

Liz in late

Liz will be in around 3:00pm 11/6/07 la

Althea out @ 12:00 11/06 ~ sick

Dave in Tues 11/6, 10:45-2:30

IE out at 4:20 on 11/5 (ie)

Sports Management Assignment

Sport Management students may ask about the legal status of professional sports adminstrative entities, e.g., MLB, NFL, NBA, NHL. All are nonprofit trade organizations. Their annual reports (IRS Form 990) can be found at www.guidestar.org. Guidestar provides free access to the annual reports of all U.S. nonprofit organizations. mike davis

LibWire is also down, to complete the trifecta. PJ 11/5, 12:15pm

ILL server is down. Systems is working to fix it. PJ 11/5, 12noon

E-Reserve webpage is down and should be back shortly.

The page is being updated and was supposed to be restored at 11:45am Mon. They're still working on it. PJ 11/5 12noon

BH in at 4 on Monday 11/5 (bh)

...in time for Ref Desk shift 4-6.

AV had to leave at 11:45 for family emergency. Info Desk unstaffed till 1. 11/2

IE at all day conference on 11/2

I will be at a conference in Worcester (Holy Cross) all day today. (For details see http://www.neean.org) (ie)

AV in at 11am on Friday November 2nd.

Microforms Pay-for-Print Station

Patrons must now use a card to pay 5 cents for each page printed in the Microforms Area on the 3rd Floor. The previously free printing for Microforms customers is no more. MM 11/1

Wireless server is down, 11/1, 2:30pm

OIT is working to fix the wireless server, but they don't know how long it will
take to restore service. For now, there is no wireless service anywhere on campus.
PJ

IE at OIT workshop 1-2:15 on 11/1 (ie)

Thanks to Liz, the Th. 6-9pm shift is covered. PJ

Dave sick today -Thursday 11/01 althea

Beth in late

Car trouble. She'll be in as soon as her flat tire is fixed.

DM is out sick Th. 11/1

Dave is out sick again today, Thursday, Nov. 1. He has desk shifts from 2-4pm
and 6-9pm. PJ will cover the 2-4pm shift. If you are able to cover any or all of
the evening shift, please notify Pam. PJ

BL will cover desk Wednesday until 8pm.

Thanks, also, to Ben for offering to help. On Thursday morning, I will be in around 10:30, after AMC meeting at Five Colleges, Inc. office. (BL)

BLM leaving at 3:15, 10/31, per blm

AV leaving at 1pm on Oct 31st. Family Sick.

New proxy server might cause access problems

Access to dbs from off campus might be a bit glitchy in some cases since the new proxy server was installed late last week. If you get calls from people who suddenly can't get in, Linda suggests having them restart routers, cable modems, or network servers - any place an address might be cached - because the new proxy server has a different address from the old one.

If they need help with that, they can contact dbhelp@library.umass.edu, of course.

--Liz

DM out 10/31

DM is still sick today, Wed., Oct. 31st. He expects to return tomorrow. I have sent a help request via email. MM 10/31

Wednesday 10/31 Althea working 9a.m.-5p.m. althea

BLM off at 3:05, 10/30, per blm

Dave sick today 10/30/07 althea

PJ leave at 1pm Tu. 10/30.

AV in by 11am on Tuesday.

Ref book needs repair

I put it on the HOLD shelf with a note. --Madeleine

Ben coming in at 6 p.m. on Tues. 10/30 (bh)

Comp time for Sun.

Madeleine arriving at 1:30 on Monday 10/29 (bh)

BLM out sick, 10/29, per blm

BL will be out on Fri. 10/26

She and her elbow will be recuperating at home on Fri. PJ

1620 key

I just gave out the key to the person teaching today at 1pm. I forgot to ask for the UCard so I'm posting this here to document. (ie)

Althea leaving @ 2p.m. 10/24 althea

Hold Shelf Book for Welsted, 10/24, blm

New Hold Shelf Procedure

The Hold Shelf is now officially on the Clipboard Messages Blog! When you put something on the Hold Shelf for someone please make a note of it here on the blog. When putting the patron's name just use the last name. Also put a label of "hold shelf" so that is it easy to find in the list of posts. If someone picks up an item please delete if from the blog.

If you have any questions please let me know, AV.

Madeleine arriving 11:30 on Wed 10/24

Working 11:30-7:30 (to cover Majors Fair, 5:30-7:30)

Madeleine leaving 3pm today (Tues 10/23)

Part of comp time for Sat. 10/14

DM out Tues., Oct. 23rd

DM will take a personal day today, 10/23, because his glasses are lost and he needs to get a replacement pair so he can see. MM 10/23

MKC will be in to work by 2pm Monday

..just in time for her first desk shift of the day (bl)

Early American Newspapers, 1756-1922

From now until Nov. 24th we have a trial of this Readex newspaper product. http://www.library.umass.edu/reference/trials.html Sit back and relax with the latest news from the 1700s. MM 10/19

Chipmunk alert!

There is a chipmunk zipping around the Ref. Desk and LC area. It has been
reported and Animal Control will bring a Have-a-Heart Trap. There is also a copier
paper box at the Ref. Desk in case Chippy pauses long enough in our area to slap the box over him. All credit for the box idea goes to SM. PJ 10/19, 10:30am

MM in by noon on Fri., 10/19

MM will arrive by noon tomorrow, Fri., Oct. 19th.

Holdshelf or hold shelf item

Please hold Journal of Mass Media Ethics v.22 #1 for Vanessa Powers until Tuesday morning 10/22. -LF

IE out at 2 on 10/18 (ie)

Dave will be in by 1:15, 10/18, blm

IE out on 10/19

I will be taking a family sick day. (ie)

Althea in by 10:30, 10/18

Althea will be in by 10:30 today, Thurs., Oct. 18th. MM 10/18

TS out sick Thurs., 10/18

TS is out sick today, Oct. 18th. I have posted an email request for replacement help. MM 10/18

IE out at 3:45 on 10/17. (ie)

Envelope for Julia Hans on hold shelf. (ie)

Liz will be in by 10:15, 10/17, blm

Annette will be in by 11, 10/17, blm

HOLD SHELF

The journal, "PSYCHIATRY" for W.Vance. 10/16.07 SM

BH out Mon., 10/15 and part of Tues., 10/16

BH's mother-in-law died so he will be out today, Monday, Oct. 15th, but he will come in for his 6:00-9:00 pm shift on Tues., Oct. 16th. MM 10/15

LIBR 101 not working

I'm not sure if we are doing this on the clipboard now but...terminal 101 will not turn on.

--Madeleine

HTM Library Assignment for Week of 10.15.07

Hospitality and Tourism students will be completing a library assignment. The assignment and answers are in the reference notebook, inside front cover. Mike Davis

BLM leaving at 2:45 (blm)

LF is out today, Thursday Oct. 11. PJ

BH covering chat ref from home 10/11 (bh)

Staying home due to family emergency. Will cover chat 12-1 and 2-3 from home.

IE in around 10:00 on 10/11 (ie)

BLM out at 3 on Fri.

She will be in Sat. and Monday

LA leave at 1:00pm 10/5

Althea leaving@ 12:00 10/05

IE out on 10/5

I'm taking family sick time. (ie)

BLM has left for the day (Thursday pm.)

Appointment changed: Madeleine leaving 1:45 on Thurs 10/4

Dentist had to reschedule for the afternoon.

Thurs 10/4 Madeleine in by 10am

Need some unexpected dental work :-O
Hope to be in by 10am

LA out at 2:00 9/3

Regarding World Development Indicators

IE version 7 has a problem downloading. A fix can be found at http://web.worldbank.org/WBSITE/external/datastatistics/

(this is from a patron (economics dept.) who received assistance from two librarians here today...he thought this was vital information to pass along to everyone at the reference desk)

MM out on 10/4

MM will be on vacation Thurs., Oct. 4th. When I return to work this Friday I will complete the attendance reports for MKC who will be off on Friday, Oct. 5th. Got that??

IE doctor's appt. noon on 10/3.

Unexpected doctor's appointment. Lenny will cover for me! I hope to be back ASAP. (ie)

Wind Chill

I've reported the temperature problem in my end of the Ref. Office to Lorraine L. MM 10/2 Tues.

Dave M. Tuesday

Dave's going to do 10:45 to 2:30 today.

- Steve M.

MKC Tuesday

Madeleine will be about 30 minutes late using vacation time.

- Steve M.

English 379 addendum

According to Prof. Solberg, she would prefer that we not help any students in this class but rather encourage them to do their best and then report back to her. She has told them not to seek help from us, but if the past is any indicator, they may well do so just the same. JRK

Engl 379 Technical Writing

Janine Solberg's class will be coming into the library from about 10/3 until perhaps 10/10 working on a scavenger hunt. David Toomey has had this class do this in past years. I'm putting a copy of the questions and answers in the Desk Notebook in case you need to refer to it should any of the students happen to ask for help. JRK